I don't know which was better: the smoothness of the process/interface, or the quality and diversity of the submissions. 99designs is a great community! We felt we had a slow start, but we upped our Shout Out, and 99designs extended our contest by a few days. In the end, we had a nice 4-way 'race' of 4 good candidate designs. The polling system worked nicely - having this process be an inclusive one helped motivate our Board and gave us something fun to Blog and Tweet about. If you're out on trails on Vancouver Island next summer, look for our new FishDzn/99designs designed trail marker. Thanks from www.vispine.ca