We're a 'hands-on' Australian-based management consultancy which focuses on improving business operations; with an emphasis on people engagement & behavioural change resulting in tangible process improvement and measurable productivity benefits.
The first is:
PROCESS IMPROVEMENT - sales, business operations, customer service
Core expertise is mapping the current state of a business ("as is") and then developing an integrated approach to sales, business development and support functions that allows a business to do what they do better, with the resources they have ('could be")
The second area is
CHANGE MANAGEMENT - we use a People Centred Implementation approach to assist implementing 'change' in organisations - engaging people more effectively.
We are not traditional consultants; our focus is developing a 'change plan' which the client can execute themselves.
Key themes for our business approach are:
PEOPLE + CHANGE = MANAGEMENT + PROCESS + SYSTEMS = PRODUCTIVITY
Key Differences to other consultancies are:
'hands-on', realistic, speed of output, cost effective, partnership, data specific, technology focused, tangible results, cloud & web enabled
Key themes for our culture are:
Integrity, Honesty, No Bullshit, Results & Respect - equally for ourselves and our clients.
Small to Medium sized (20-500 employees) organisations OR Small to Medium projects in Large Organisations (1000-5000)